Terms of service

These Terms of Service govern your use of our website and purchase of products from The Calmness Crew. By accessing our site or placing an order, you agree to these terms.

This website is operated by The Calmness Crew, a UK-based business. Throughout the site, the terms “we”, “us”, and “our” refer to The Calmness Crew.

All products are described as accurately as possible. However:

• Colours may vary slightly due to screen settings.

• Product features may be updated or improved without prior notice.

• Our products are designed as wellbeing support tools and are not medical devices or a substitute for professional mental health care.

Calmness Crew products are intended to support relaxation, calm, and emotional wellbeing. They are:

• Not medical devices

• Not intended to diagnose, treat, or cure any medical or mental health condition

• Adult supervision is recommended for young children, especially when using electronic components.

All prices are shown in GBP (£).
We reserve the right to change prices at any time.
Payment is taken at checkout using secure payment providers.

We reserve the right to refuse or cancel orders if:

• An item is out of stock

• There is an error in pricing or product information

• Fraud or unauthorised activity is suspected

If payment has already been taken, a full refund will be issued.

All content on this website, including designs, characters, names, text, images, and audio, is the property of The Calmness Crew Ltd and may not be copied or used without permission.

To the fullest extent permitted by law:

• We are not liable for indirect or consequential loss.

• Our total liability is limited to the purchase price of the product.

These terms are governed by the laws of England and Wales.